To help us serve you better, please complete and submit this corrosion/perforation form as instructed. We will then set up an appointment for your vehicle to be inspected and photographed by our Corrosion Specialist. Please note that your car must be clean in order for us to proceed with the inspection. Any evidence of dirt or neglect may result in your claim not being accepted. Inspection and photos are taken by a Corrosion Specialist at the Dealership. Your request is then sent to Volkswagen Canada for evaluation. The corrosion/perforation claims process may take up one month, and even longer in exceptional cases. We will follow up once a decision has been made. Thank you for your patience.
1. Fill of the form and submit your request
2. Your request is sent to Volkswagen and analysed
3. A decision is made and sent to the dealership
* Please note that your car must be clean in order for us to proceed with the inspection. Any evidence of dirt or neglect may result in the denial of your claim.